Privacy Policy

hitmexico.com, located at Avenida Ruiz Cortines #2401 Poniente, Colonia Mitras Centro, Monterrey, Nuevo Leon, Postal Code 64460, is responsible for the processing of your personal data. The information of our customers and potential customers is treated with strict confidentiality and is as important as your security when contracting our financial services. Therefore, we make continuous efforts to safeguard it.

DATA COLLECTED

The personal data that hitmexico.com will process includes: name, age, address, email, phone, and Federal Taxpayer Registry.

PURPOSES OF PROCESSING PERSONAL DATA

More than a policy, at hitmexico.com, we have the philosophy of maintaining a close and active relationship with our customers and potential customers. In this sense, hitmexico.com will process your personal data for the following purposes:

I. For customers:
a) Purposes necessary for maintaining the relationship with the Customer:
• Provide a good and/or service
• Keep our records up to date to respond to your queries and/or to carry out the follow-up of your financing contract.
b) Different purposes:
• Conduct marketing and promotional activities.
• Offer our products, services, and information from our business partners.
• Carry out statistical and market analysis.
If our customers do not want hitmexico.com to process their personal data for the purposes mentioned in subsection b) above, they will have a period of 5 (five) days from the date of acceptance of this Privacy Notice to express their refusal by sending a communication to the hitmexico.com Personal Data Protection Committee through email to the following address:
mmip@hitmexico.com.

II. For potential customers:
• Conduct marketing and promotional activities.
• Offer our products, services, and information from our business partners.
• Carry out statistical and market analysis.
• Keep our records up to date to respond to your queries.

MEASURES TO PROTECT PERSONAL DATA

To prevent unauthorized access to your personal data and to ensure that the information is used for the purposes established in this Privacy Notice, hitmexico.com has established physical, electronic, and administrative procedures using advanced technologies to limit the use or disclosure of your data, which allows them to be treated properly. These procedures are constantly evaluated and reviewed by the Internal Control department to control the use and disclosure of your personal data.

TRANSFER OF PERSONAL DATA

To provide you with a service or product, conduct promotional activities, and provide information from our business partners, hitmexico.com may transfer your personal data both within and outside of the United Mexican States to subsidiary, affiliated, or related companies to hitmexico.com, distributors, and/or third-party service providers with whom it has a legal relationship, as well as to competent authorities.

Consent from hitmexico.com customers or potential customers will not be required when transfers are made to companies in the same group as hitmexico.com or when such transfers are necessary to provide a good or service or to keep our records up to date to respond to your queries and/or to carry out the follow-up of your financing contract, resulting from the commercial relationship.

REQUEST FOR ACCESS, RECTIFICATION, CANCELLATION, OR OPPOSITION OF PERSONAL DATA AND REVOCATION OF CONSENT (ARCO REQUEST)

All your personal data is processed in accordance with applicable and current legislation in the country. Therefore, we inform you that you have the right to access your personal data held by hitmexico.com and details of how they are processed, as well as to rectify them if they are inaccurate or incomplete, cancel them if they are excessive or unnecessary for the purposes that justified their collection, and oppose their processing for the purposes described in this Privacy Notice. You can do so through the Personal Data Protection Committee of hitmexico.com by sending an email to mmip@hitmexico.com or by submitting a request on business days during the hours of 10:00 AM to 5:00 PM at the address of hitmexico.com mentioned at the beginning of this Privacy Notice. This request must contain at least the following information:

Full name of the data subject.
Address of the data subject or email address to communicate the response to the request.
Federal Taxpayer Registry.
Copy of official documents proving identity (valid Voter ID card issued by the National Electoral Institute “INE” (formerly “IFE”) or a valid Passport).
Description of the personal data on which you intend to exercise any rights.
Contract number (if applicable).
Through these channels in your request, you can specify the means by which you wish to receive a response to your request. In case you do not provide this specification, hitmexico.com will establish the channel it deems appropriate to send you a response to your request.

MECHANISMS AND PROCEDURES FOR REVOKING CONSENT

At any time, customers or potential customers may request the revocation of the consent they have given for the processing of their personal data by communicating such a request to the Personal Data Protection Committee of hitmexico.com via the following email: mmip@hitmexico.com, or by submitting a request on business days during the hours of 10:00 AM to 5:00 PM at the address of hitmexico.com mentioned at the beginning of this Privacy Notice. In any case, this request must clearly detail the data for which consent is being revoked.

We invite our customers and potential customers to become acquainted with the procedures for revoking their consent available on our website.

OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA

Our customers and potential customers have the option to limit the use or disclosure of their personal data through the Personal Data Protection Committee of hitmexico.com, via the following email: mmip@hitmexico.com, or by submitting a request on business days during the hours of 10:00 AM to 5:00 PM at the address of hitmexico.com mentioned at the beginning of this Privacy Notice, specifying the desired limitations on the use of their personal data.

If you wish to stop receiving promotional messages, you can request this through the Personal Data Protection Committee of hitmexico.com via the following email: mmip@hitmexico.com, or by submitting a request on business days during the hours of 10:00 AM to 5:00 PM at the address of hitmexico.com mentioned at the beginning of this Privacy Notice.

INTEGRITY REVIEW

In certain parts of this website, visitors may be directed to use Google’s “reCAPTCHA” tool to perform an integrity check to ensure that a robot is not using a certain website functionality. Google will collect Hardware and Software information, such as device application data, in order to conduct integrity reviews. Google is an independent entity, and the data collected by Google will be subject to its privacy policy. hitmexico.com invites you to review Google’s privacy policy at http://www.google.com/privacy.html to understand the use and sharing of the collected data.

MODIFICATIONS TO THE PRIVACY NOTICE

This Privacy Notice may be modified from time to time by hitmexico.com. Such modifications will be duly informed through the website or by any other means of oral, printed, or electronic communication that hitmexico.com deems appropriate for this purpose.